Three critical mistakes that many IT support businesses make in their SLAs that cost them time, customers and money.
Forget your ‘Ps &Qs’. Mind your ‘Ts & Cs’!
Three reasons why you should never use terms and conditions pulled from the internet
When should you use an NDA?
How to win the Battle of the Forms!
Indemnity clauses in commercial contracts. How to step through the minefield without losing your head or your business.
How to choose the right contracts adviser
Have you checked your boilerplate? Don't end up in hot water!
Do you own your idea?
Embedding the Facebook 'like' button? Beware of the data protection implications!
How to avoid disaster by having well-drafted Service Level Agreements.
When a clearly drafted contract is not enough
Automatic email signatures may create a binding contract
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